Free Delivery
On order over £99*
For tropical terrariums Hydro Drain cannot be foregone. It is a special clay substrate which is excellent for water storage.
Hydro Drain acts as drainage layer below the normal substrate. The water seeps through the substrate and is stored in the Hydro Drain clay pieces. Once the storage capability is surpassed you can still have water standing at the vivarium floor. As long as the fill height of Hydro Drain is not surpassed the regular substrate will not get swampy.
Thanks to its water storage abilities Hydro Drain increases the humidity inside the vivarium and is excellent to supply plants with water. We recommend to add a minimum layer of 3 cm Hydro Drain and cover it with our special Hydro Fleece. On top of this the normal substrate is placed, e.g. terrarium humus.
We believe in being upfront about our delivery costs.
Delivery cost is calculated at the checkout and is dependent upon your basket contents and postcode.
We group products together so you get a reduced price.
When you checkout the total delivery price is shown.
Orders over £99 qualify for FREE delivery.
Orders are dispatched Monday to Friday excluding bank holidays.
Orders placed before 12pm will be dispatched that day
Orders placed after 12pm are not guaranteed to be dispatched that day.
Frozen food will not be dispatched on a Friday unless Saturday delivery is specified.
Dispatch emails & tracking information are sent throughout the day.
Depending on the weight/ size of your order and your postcode, you will be presented with appropriate delivery options at the checkout.
Royal Mail
Royal Mail 24 - 1st class service that aims to deliver within 1 day of dispatch (not guaranteed).
Royal Mail 24 Tracked - 1st class service that aims to deliver within 1 day of dispatch (not guaranteed).
APC
Mainland UK - next-day courier with pre-12pm or pre-4pm delivery services (excluding some Scottish postal codes).
Saturday - aims to delivery before 12pm Saturday to mainland UK if the order is placed before 12pm Friday(excluding some Scottish postal codes).
DX
Mainland UK - next day courier with pre-1pm or pre-6pm delivery services (excludes some Scottish postal codes).
Saturday - delivers Saturday to mainland UK if order placed before 12pm Friday (excluding some Scottish postal codes).
Kings/ Tuffnell's
Some heavy items may need to be moved from your selected delivery service to a palletised delivery service with a delivery time of 1-2 working days.
Orders via Royal Mail are unaffected. Orders that need to be delivered via a courier may (but not always) incur additional delivery charges if you live in one of the following post codes; AB30-56, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-50, ZE, IM, BT & TR21-25.
Please place your order as normal and we will contact you before dispatching your order if necessary.
We are not currently accepting orders from outside of the UK.
Gift cards are conveniently delivered free via email to the purchaser's inbox.
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